Repair Services

• We specialize with/on the Union Special models: 2200G, 2200GA, 2200GZ, 2200B, 2200BA, 2200BZ, 2200M18, 2200M18Z, 38200C24, 80700C, 80700C4, 80700CD2, 80700CD3, 80700CD4, 80600C, 80800C, 80800CN, 80200Z2715, 80200Z2715A, 51500BL-16, 51500BL-48, & 56500BL-48 machine models. (Have good number of parts in stock for the Union Special Models Referenced above.)

• We Specialize with/on: Walking Foot sewing machines (Unison Feed Machine models), top/bottom feed heavy duty sewing machines, Heavy-Duty Needle Feed sewing Machines

• Our Location Repair Services Hourly Rate: Hand-held machinery $65 (hourly), Sewing machine head/Standard machinery $85 (hourly), Electronic Under-trimmer machinery $125 (hourly), Programmable sewing machinery $150 (hourly/example: LK- Series or AMS-Series)

• For machinery sent in for repair services How it works: Repair service inspections with formal estimate will be provided once inspection of the machine is completed. When the repair service estimate is Approved, we waive the repair service inspection charge on the machines sent into our location. If the estimate is not approved, Standard Type machine Repair Service Inspection is $125. Note: For 18" to 30" Long Arm Series Repair Service Inspection is $250. For Union Special 38200 Series Repair Service Inspection is $500. 

The Machinery sending in for repair services (Information we will require):  Full Billing Address, (Return) Shipping Address, Contact (Full) Name, (point of contacts) Phone Number, E-mail Address

Our Physical Address: 1325 Whitlock Lane Suite 302 Carrollton, TX 75006

• For machinery sent in for repair services/How it works once Repair service estimate Approved: We waive the repair service inspection charge of $125 on the Standard Type machines sent into our location. Note: For 18" to 30" Long Arm Series $250 Repair Service Inspection would be waived. For Union Special 38200 Series, the $500 Repair Service Inspection would be waived. 
• Once the invoice for the repair service is paid. Then we will order the parts needed if required and then get started with the repair services ASAP.

Most Common Errors that Suppliers like us hear about:

• Thread lock - This happens when the tails of thread are too long when starting to sew and the operator didn't hold the tail or have the (under-trimmer version) tension set to trim the tail short enough.  If this happens for future reference an easy turn of a knob (under-trimmer version) or trim with thread tail with scissors or simply hold the thread tails, then start sewing. If the operator does nothing and just begins sewing, the long thread tails get wrapped around the hook twice and or the hook sucks the thread into the hook thus called thread lock. Most times thread lock causes the safety clutch to kick out on the machine head given the machine has a safety clutch if does not have a safety clutch it could cause damage to internal parts causing the machine to be knocked out of timing is normally what happens. If the machine did have a safety clutch the machine will be out of timing till the clutch is reset properly and the thread removed from the hook and or hooks. Normally a good idea to change the needle and or needles to if this has happened. 
• Use of machine for wrong type sewing application based on machine specs. - Google your machine model for its Manufactures Brochure specs.
• Use of wrong Needle style for the machine model.
• Use of wrong needle size for the sewing application.
• Use of Wrong needle size for the thread size.
• Use of wrong thread size based on machine specs. 
• Pulling the material and or product as the machine is sewing so the machine will feed the material through during sewing. (AKA: Use of wrong sewing machine model and or Machine Setup type for said sewing application)
• Not preforming proper PM Maintenace on the machine. - PM Maintenace recommended every 48 hours of use.
• Installing a new part before correcting what caused the prior part to need to be replaced.