City Sewing Machine, LLC. With over 135 years of combined experience! We offer repair services for Industrial sewing machine equipment Only in the following brands: Juki, Union Special, Consew, Seiko, Kansai Special, and Newlong machines. Make sure you have contacted us to ensure we work on your machine brand and machine model. How it works: Repair service inspections with formal estimate will be provided once inspection of the machine is completed. When the repair service estimate is Approved, we waive the repair service inspection charge on the machines sent into our location. If the estimate is not approved, Repair Service Inspection is $175. Note: For Union Special 38200 Series (Samson Machines) Repair Service Inspection is $800. The Machinery sending in for repair services (Information we will require): Full Billing Address, (Return) Shipping Address, Contact (Full) Name, Phone Number, E-mail Address. Make sure this information is enclosed with the machinery sent to us.
For machinery sent in for repair services/How it works once Repair service estimate is signed and Approved: We waive the repair service inspection charge of $175 on the machines sent into our location. Note: For Union Special 38200 Series (Samson Machines) Repair Service Inspection $800 would be waived.
Once the invoice for the repair service is paid then we will order the parts needed if parts were needed and or start the repair service ASAP.
* We offer repair services for Industrial sewing machine for Juki, Union Special, Consew, Seiko, Kansai Special, and Newlong brands only. Make sure you have contacted us to ensure we work on your machine model. (If you inquire about a different brand not listed above and or non-industrial model then we will not contact, you back.)
*Prepay Tech Support: ($125 an hour with one hour minimum) tech support for customers that purchased machinery from us in the past. For select brands and models only. (Tech support not offered to customer that purchased machinery elsewhere) Tech support is Nonrefundable. (As you the customer are responsible for preforming the repairs with the guidance of our tech support service.) Note: Tech support is NOT free with machinery purchases.